Privacy policy

At EGI Contractors, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us, visit our website, or use our services. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: This may include your name, phone number, email address, and postal address when you contact us or request our services.

• Business Information: If you are a business client, we may collect details related to your business and property.

• Usage Information: Information on how you interact with our website, including IP addresses, browser types, and cookies, to improve user experience.

2. How We Use Your Information

The information we collect may be used in the following ways:

• To provide and manage the services you request, including tile installation, repair, and renovations.

• To respond to your inquiries, customer service requests, and feedback.

• To improve our website, services, and overall customer experience.

• To send you promotional materials or information about our services if you have opted to receive such communications.

3. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

• When required to provide services (e.g., sharing necessary details with subcontractors).

• To comply with legal obligations or protect the rights, safety, and property of EGI Contractors, our clients, or others.

• With your consent or at your request.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand your usage of our website and improve functionality. You can choose to disable cookies in your browser settings, but doing so may affect the performance of our website.

6. Third-Party Links

Our website may contain links to third-party sites, including social media platforms like Facebook, Instagram, and LinkedIn. These third-party websites have separate privacy policies, and we are not responsible for their content or practices.

7. Your Rights

You have the right to:

• Access, update, or delete the personal information we hold about you.

• Withdraw your consent to our use of your personal information at any time.

• Opt-out of receiving promotional communications by following the instructions in our emails or contacting us directly.

8. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

EGI Contractors

33 Cairngorm St, Carrara, QLD 4211, Australia

Phone: +61 411 122 840

Email: emanuel@egitilecontractors.com.au